Network Issues Affecting Bambu Lab Cloud Services in Parts of Europe

Resolved

This incident has been resolved.

Update

Starting from 22:30 Beijing time, access to our cloud services from Europe has returned to normal. We have confirmed that the issue was caused by a problem with part of the carrier’s network.

Update

We have confirmed that some users in Europe are affected. Our cloud service provider has found that part of the European network is currently experiencing issues, which may cause unstable connections to our services hosted in AWS.

Update

We have detected network issues in parts of Europe that may cause abnormal access to Bambu Lab cloud services. Our team is monitoring the situation and will provide updates as more information becomes available.