Model loading errors on MakerWorld


Incident resolved in 5h19m46s

Resolved

The root cause has been identified as an abnormality in a middleware service, which caused timeouts and related errors for some MakerWorld features. This incident affected users accessing MakerWorld through web browser. Access via Handy remained normal, and printing and other related services were not impacted.

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Update

We are continuing to monitor for any further issues.

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Update

A fix has been implemented and we are monitoring the results.

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Update

We are continuing to work on a fix for this issue.

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Update

The issue has been identified and a fix is being implemented.

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Investigating

We are currently investigating this issue.

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