Email login down
Email login was broken between approximately 3:46 PM and 4:52 PM PDT on April 10, 2026.
Incident History
Some Claude.ai share links were inaccessible
Between April 2 and April 10, some users who were not signed in to Claude.ai (web, mobile, desktop) were not able to access some Claude.ai sharing links.
Elevated errors on requests to Claude models
The issue affecting requests to non-Opus models has been resolved.
Degraded Performance on Vaults
This incident has been resolved.
Elevated Connector Error Rates
This incident has been resolved.
Sonnet 4.6 elevated rate of errors
This incident has been resolved.
Errors when connecting to Claude.ai
Some users experienced an error when trying to access Claude.ai on desktop and the web from 23:22–23:50 UTC. This issue has now been resolved.
Outage affecting Workspace Creation
The issue affecting API workspace creation has been resolved. Impact occurred from approximately 4:15 PM to 7:30 PM UTC.
Elevated errors on Claude.ai, API, Claude Code
From 17:25–17:44 UTC, we saw elevated errors on attempts to log into Claude.ai (mobile, web, and desktop) and platform.claude.com, as well as /login attempts via Claude Code. This issue is now resolved.
Sonnet 4.6 elevated rate of errors
The incident is now resolved. Sonnet 4.6 exhibited errors above baseline between 23:00 PT / 7:00 UTC and 1:50 PT / 9:50 UTC.