Incident History

This incident has been resolved.

Cloudflare investigated and fixed an issue that impacted users trying to view or modify Zero Trust Gateway Policies. During the impacted period, API users would have received 500 status code responses to GET requests to the /accounts/{account_id}/gateway/rules endpoint, whilst Zero Trust Dashboard users would have been unable to view or edit Zero Trust Gateway Policies in the "Firewall policies", "Egress policies" or "Resolver policies" pages would all have displayed the error "We ran into an error while fetching our data".

This may have impacted customers on Mon 9th March, 2026 from 17:45 UTC to 18:02 UTC.

This incident has been resolved.

Some visitors may have had issues solving Challenge Pages, unable to complete the challenge successfully

This incident has been resolved.

An interim solution has been identified. Users can open a new tab in Firefox, enter about:config, and locate the dom.events.testing.asyncClipboard setting, and set it to true.

This incident has been resolved.

This incident has been resolved.

This incident has been resolved.

This incident has been resolved.