Stream Playback Errors

Resolved

This incident has been resolved.

Update

The team has identified a contributing issue between caching and storage retrieval. An improvement has been released and is being monitored. Additionally, we have adjusted player retry logic to reduce potential stalling. We are continuing our investigation.

Update

The team has identified a contributing issue between caching and storage retrieval. A fix has been released and we will be monitoring for improvements while continuing our investigation.

Investigating

We are currently investigating reports of intermittent errors impacting Stream on-demand video playback.