Cloudflare Global Network experiencing issues


Incident resolved in 7h40m9s

Resolved

This incident has been resolved.

1763494116

Update

Cloudflare services are currently operating normally. We are no longer observing elevated errors or latency across the network.

Our engineering teams continue to closely monitor the platform and perform a deeper investigation into the earlier disruption, but no configuration changes are being made at this time.

At this point, it is considered safe to re-enable any Cloudflare services that were temporarily disabled during the incident. We will provide a final update once our investigation is complete.

1763487898

Update

We continue to monitor the system through recovery and we are seeing errors and latency return to normal levels. A full post-incident investigation and details about the incident will be made available asap.

1763486064

Update

We continue to see errors drop as we work through services globally and clearing remaining errors and latency.

1763484402

Update

We continue to see errors and latency improve but still have reports of intermittent errors. The team continues to monitor the situation as it improves, and looking for ways to accelerate full recovery.

1763483236

Update

Bot scores will be impacted intermittently while we undergo global recovery. We will update once we believe bot scores are fully recovered.

1763481857

Update

The team is continuing to focus on restoring service post-fix. We are mitigating several issues that remain post-deployment.

1763480401

Update

We are continuing to monitor for any further issues.

1763479401

Update

Some customers may be still experiencing issues logging into or using the Cloudflare dashboard. We are working on a fix to resolve this, and continuing to monitor for any further issues.

1763477836

Update

A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

1763476957

Update

We've deployed a change which has restored dashboard services. We are still working to remediate broad application services impact

1763476443

Update

We are continuing to work on a fix for this issue.

1763475777

Update

We are continuing working on restoring service for application services customers.

1763474294

Update

We are continuing working on restoring service for application services customers.

1763472949

Update

We have made changes that have allowed Cloudflare Access and WARP to recover. Error levels for Access and WARP users have returned to pre-incident rates. We have re-enabled WARP access in London.

We are continuing to work towards restoring other services.

1763471619

Update

The issue has been identified and a fix is being implemented.

1763471393

Investigating

During our attempts to remediate, we have disabled WARP access in London. Users in London trying to access the Internet via WARP will see a failure to connect.

1763471049

Investigating

We are continuing to investigate this issue.

1763470430

Investigating

We are continuing to investigate this issue.

1763469469

Investigating

We are seeing services recover, but customers may continue to observe higher-than-normal error rates as we continue remediation efforts.

1763468518

Investigating

We are continuing to investigate this issue.

1763467430

Investigating

Cloudflare is experiencing an internal service degradation. Some services may be intermittently impacted. We are focused on restoring service. We will update as we are able to remediate. More updates to follow shortly.

1763466507