Usage Based Billing Issues

Resolved

This incident has been resolved.

Update

A fix has been implemented and we are monitoring the results.

Update

We are continuing to work on a fix for this issue.

Update

We are continuing to work on a fix for this issue.

Update

We are continuing to work on a fix for this issue.

Update

The issue has been identified and a fix is being implemented.

Investigating

We’re currently experiencing a billing issue preventing customers who have had payment issues and resolved them from re-accessing and subscribing to usage based products like R2, Zaraz, SSL for SaaS, Cache Reserve. All other services are operating normally.

More updates to follow up.