Delays in encoding of newly uploaded Stream videos

Resolved

This incident is now resolved.

Update

We have determined that this issue also affected Cloudflare Images and Cloudflare Logpull. Logpull requests issued between 14:23 and 15:45 UTC should be re-tried.

Update

A fix has been implemented and we are monitoring the results.

Investigating

Cloudflare is investigating delays in encoding and playback availability of new videos to Stream. Previously uploaded videos are unimpacted.

We are working to understand the full impact and mitigate this problem. More updates to follow shortly