Access for SaaS applications failing to authenticate

Resolved

This incident has been resolved.

Update

A fix has been implemented and we are monitoring the results.

Update

Cloudflare engineering is working on reverting the affected signing keys. We do not advise updating keys if you are impacted.

Investigating

Cloudflare engineering is investigating an issue causing authentication to fail for some Access for SaaS applications. This is due to an incorrect certificate signing key. The engineering team is investigating a solution to revert to the original keys.

Access self-hosted and private network application authentication is not impacted at this time.