Support Helpdesk Delays

Resolved

This incident has been resolved.

Update

A fix has been implemented and we are monitoring the results.

Update

The issue has been identified and a fix is being implemented.

Investigating

Our helpdesk software is currently experiencing issues, and as such, customers may encounter response delays from support engineers.

Customers can still reach us via live chat (Business and Enterprise), raise a ticket through the Cloudflare Dashboard or via the emergency telephone line (Enterprise).