Support Helpdesk Availability Issues

Resolved

This incident has been resolved.

Update

A fix for this issue has been implemented and we are currently monitoring the results.

Investigating

We are continuing to investigate this issue.

Investigating

We are continuing to investigate this issue.

Investigating

We are continuing to investigate this issue.

Investigating

We are continuing to investigate this issue.

Investigating

We are continuing to investigate this issue.

Investigating

Our helpdesk provider is currently experiencing issues, and as such customers might encounter errors while calling our emergency hotline. Responses on customer inquiries may be delayed during this time.

Customers can still reach us via live chat (Business and Enterprise) or by raising a case through the Cloudflare Dashboard.