Free, Pro, and Biz Tiered Cache degradation

Resolved

This incident has been resolved.

Update

A fix has been implemented and we are monitoring the results.

Update

The issue has been identified and a fix is being implemented.

Investigating

Free, Pro, and Biz Customers origins are experiencing Tiered Cache degradation where Tiered Cache is not engaging as expected. This results in more cache misses and increased requests to the origin.