Occasional loss of WARP connectivity on iOS

Resolved

This incident has been resolved.

Update

A fix has been implemented in version 1.12.1. Customers can update via the Apple App Store.

Update

Cloudflare has identified an issue with WARP connectivity on iOS and a fix is being implemented.

Cloudflare is currently working on a new release through the App Store to fix the issue. A workaround the issue is to uninstall and reinstall the app again.

Update

Cloudflare has identified an issue with WARP connectivity on iOS and a fix is being implemented.

Update

Cloudflare has identified an issue with WARP connectivity on iOS and a fix is being implemented.

It is possible for the latest version of the Cloudflare One Agent app on iOS to end up in a bad state where it cannot connect to Cloudflare's edge network. When the app is open and this issue is occurring, the on/off toggle will be rapidly changing between states endlessly. This is caused by a bug in app version 1.12.0. A fix has been developed, and we are working on deploying a new app version that includes it. For now, a known workaround is to uninstall then reinstall the app.