Increased HTTP 5xx Errors in GRU

Resolved

This incident has been resolved.

Update

A fix has been implemented and we are monitoring the results.

Investigating

Cloudflare is investigating an increased level of HTTP 5xx errors in São Paulo (GRU). Some customers with requests landing in São Paulo (GRU) may observe elevated errors.

We are working to analyse and mitigate this problem. More updates to follow shortly.