Connectivity Issues with Magic WAN accounts using Magic Firewall and hostname routes / policies


Incident resolved in 2h18m26s

Resolved

This incident has been resolved.

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Update

A fix has been implemented and we are monitoring the results.

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Update

The issue has been identified and a fix is being implemented.

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Investigating

Cloudflare is investigating connectivity issues for a subset of Magic WAN accounts that have Magic Firewall enabled: this specifically impacts traffic routed from WARP to Cloudflare Tunnel via hostname routes or Gateway egress policies with hostname selection. All other traffic configurations remain unaffected.

Our engineering team is actively working on resolving the root cause, and we will provide further updates as soon as more information is available.

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