Connectivity and quality issues for some ISPs and voice regions


Incident resolved in 4h34m48s

Resolved

We're continuing to serve traffic in US Central and Atlanta out of a different provider, but user impact should have ended as of an hour ago.

1709099779

Update

We are continuing to work on a fix for this issue.

1709094103

Update

We're continuing to work with our provider to restore service in Atlanta and US Central. In the meantime, we're continuing to redirect the traffic to other regions in the US.

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Investigating

We are continuing to investigate this issue.

1709083376

Investigating

We are investigating an issue between specific ISPs and our us-central and atlanta voice regions. We have temporarily disabled new sessions to these regions.

1709083291