Messaging failures

Resolved

This incident has been resolved.

Update

We're seeing significant positive impact from our earlier fix; nearly all users should be recovered at this point. We are monitoring closely.

Update

We have a fix in place are seeing recovery, although some users may still be seeing impact.

Update

We are actively working toward system recovery and will post another update in 10 minutes.

Update

We are continuing to work on a fix for this issue.

Update

We are currently investigating an issue that is impacting users' ability to send direct messages. Other functionality including interactions, shop, and SDK integrations are also affected.