Issue starting sessions, loading guilds


Incident resolved in 34m24s

Resolved

This incident has been resolved.

We are reviewing the updated rate limiting that triggered the initial session start issues, as well as the scaling targets for the internal service which limited guild loading during initial recovery.

1709656060

Update

We are hands off and are monitoring the recovery of multiple systems

1709655738

Update

We are scaling up an internal service which is delaying the loading of guilds. Session starting should no longer be impacted, but you may see some unavailable guilds while we process the influx of guild load requests.

1709655481

Update

We have identified the internal rate-limit and are temporarily bypassing it to allow pending sessions to start

1709654854

Investigating

We are investigating this issue

1709653996