Profile Updates and Presence Status degraded

Resolved

The infrastructure is now operating as expected, if you continue to have any issues a client restart should correct your presence.

Update

Fix has been applied to the infrastructure and we are monitoring recovery.

Update

The issue has been identified and oncall engineering is working to correct the defect.

Investigating

We are currently investigating an issue with our presence infrastructure. Some users may not be able to update their profiles and may show the wrong presence (online, idle, offline) until this issue is resolved.