Network Issues in SCL


Incident resolved in 18h36m23s

Resolved

The hardware replacement has been completed, and network connectivity has been restored to our hosts in SCL.

1727388958

Update

The replacement hardware has been installed and we will begin to bring hosts in this region back online shortly.

1727379132

Update

We are working with our datacentre providers to provision and install replacement hardware. We anticipate this being completed today. In the meantime, users can launch or clone machines to other nearby regions if needed.

1727366265

Update

Our upstream provider has confirmed a hardware failure on the network switch.

1727329440

Update

Network connectivity in SCL is down due to problems in our upstream provider's data center. Emergency maintenance is underway.

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