SIN, NRT network issues

Resolved

This incident has been resolved.

Update

We are continuing to experience network issues with an upstream provider in SIN and NRT regions.

Update

A fix has been implemented and we are monitoring the results.

Update

Our upstream provider has identified the issue and is working on a fix. Apps running in NRT (Tokyo) region may also have issues reaching certain destinations at this time.

Investigating

We are investigating an upstream network issue in the SIN (Singapore) region. Apps may be unreachable or have higher packet loss.