Networking issues in SJC

Resolved

This incident has been resolved. Networking in SJC has remained stable over the past two hours.

This was caused by a dark fiber maintenance, which had a larger-than-anticipated impact. As a result, some transport capacity was lost, leading to packet loss to and from our servers.

Investigating

We are continuing to investigate this issue.

Investigating

We are currently investigating networking issues in SJC. Customers may see higher latency and elevated packet loss connecting to machines in this region.