Intermittent Errors on 1password.ca and 1password.eu
This incident has been resolved. We apologise for any inconvenience caused.
Incident History
Delays in billing processing.
There are no longer any delays in processing any billing flows. We apologize for any inconvenience caused.
1Password.com service availability issues.
This incident has been resolved. We apologize for any inconvenience caused.
Degraded performance on 1password.com
This incident has been resolved.
Delays in billing processing.
Incident has been resolved. There are no longer any delays in processing any billing flows.
1Password.com service availability issues.
This incident has been resolved.
1Password.com service connectivity issues.
This incident has been resolved.
Delays in billing processing.
Incident has been resolved. There are no longer any delays in processing any Stripe payment flows.
Network connectivity issues for subsets of 1Password users
Network connectivity to ent.1passwors.com has been restored for the affected customers.
1Password - Chrome Extension v2.4.0 Isolated Login Issue.
Incident description: After installing v.2.4.0.20225 of the 1Password Browser Extension a limited number of customers were unable to sign-in. This did not impact all customers who upgraded their extension.
Root cause: The 1Password Browser Extension version 2.4.0.20225 included code changes for Single Sign On that resulted in excessive API calls.
Incident response: The 1Password Browser extension was updated immediately to remove the excessive API calls. This issue is resolved in the 1Password Browser Extension version 2.4.1.20226 or higher.