Item Usage Metrics Not Updating in Real Time

Update

We've completed mitigation work and item usage metrics appear to be updating in real time. We will continue to closely monitor performance to ensure the issue is fully resolved.

Update

We've completed mitigation work and are monitoring results.

Update

We've observed signs of improvement from steps we've taken so far, and we are continuing work to mitigate the issue. We will share another update when that work is complete.

Update

We've identified the issue and our team is taking steps towards mitigating.

Investigating

We are continuing to investigate this issue. We identified a potential root cause and work is in progress to confirm. We will share another update when that work is complete.

Investigating

Our teams continue to actively investigate this issue.

Investigating

We are continuing to investigate this issue.

Investigating

Some users may notice that the Item Usage information shown in dashboards and reports isn’t updating right away. The data is still accurate, but may take longer than usual to refresh. Our team is working to restore real-time updates.