Contact and Sales Forms Returning Errors to Users

Resolved

Our provider has deployed a fix. Error rates have returned to normal. This incident is now resolved.

Update

We have identified an issue with one of our providers. We are monitoring their progress and will update as we get more information.

Investigating

We are currently experiencing issues on the forms on 1Password.com (Contact Us, Webinars, Resources, Contact Sales, Contact Sales XAM). Customers filling out forms may experience timeouts or receive an error message "Something went wrong. Please try again or contact business@1password.com". We are investigating the issue and will update this space when we know more.