Intermittent Errors on 1password.ca and 1password.eu


Incident resolved in 2h19m41s

Resolved

This incident has been resolved. We apologise for any inconvenience caused.

1678990129

Update

We are continuing to monitor this issue. A very small subset of customers may still be experiencing errors - signing out of their applications will resolve these errors.

1678988494

Update

We are continuing to monitor this issue. A very small subset of customers may still be experiencing errors - signing out of their applications will resolve these errors.

1678986780

Update

We are continuing to monitor this issue. A very small subset of customers may still be experiencing errors - signing out of their applications will resolve these errors.

1678985047

Update

A workaround has been put in place for this issue and we are continuing to monitor for new errors. A very small subset of customers may still be experiencing errors - signing out of their applications will resolve these errors.

1678983307

Update

We are aware that a subset of customers may be experiencing errors while using the 1Password applications in our Canadian and European regions. The issue has been identified and a fix is currently in progress. Signing out of the application may help to mitigate any issues.

1678981748