Delays in billing processing

Resolved

Incident has been resolved. There are no longer any delays in processing any billing flows.

Update

We're seeing recovery in processing of billing actions. Our team continue monitoring the overall behavior.

Update

The issue has been identified and a fix is currently being tested.

Update

The issue has been identified and a fix is currently being tested.

Update

The issue has been identified and a fix is currently being tested.

Update

We're seeing recovery in processing of billing actions. Our team continue monitoring the overall behavior.

Update

We're seeing recovery in processing of billing actions. Our team continue monitoring the overall behavior.

Update

The issue has been identified and a fix is currently being tested. Updates will follow accordingly.

Update

The issue has been identified and a fix is currently being tested. Updates will follow accordingly.

Investigating

A subset of 1password.com customers could be experiencing delays in having their billing actions processed . All other customers remain unaffected. Our engineers are actively investigating this behavior. Updates will follow accordingly.