Some customers unable to sign in to their 1Password account

Resolved

This incident has been resolved.

Update

We've deployed a fix and will continue to monitor it.

Update

We are continuing work on a mitigation plan.

Update

We have identified the issue and we are working on a mitigation plan.

Investigating

We are investigating intermittent issues affecting sign-ins and loading sections in the 1Password app and browser extension. Users may see errors such as "Can't sign in. The request took too long." or "We're having trouble loading this section." Our team is working to resolve this as quickly as possible.