Degraded Support Case Submission

Resolved

This incident has been resolved.

Update

Support case submission has been confirmed to be functioning normally. We will share updates as they become available.

Update

A fix has been implemented and we are monitoring the results. We will share updates as they become available.

Investigating

We are currently investigating reports of elevated errors when submitting support cases. Some customers may experience timeouts when creating support tickets. We will share updates as they become available.