Abnormal API Timeouts
Our API service experienced an abnormal number of timeouts affecting 0.6% of total traffic due to DNS errors between 12:30-1:10 pm PST.
Incident History
Statuspage notifications are not being sent out
This incident has been resolved. All notifications have been processed. No notifications were lost.
Elevated Server Errors on Public Pages
Between 5:09 to 5:13 PM PST, public status pages experienced elevated errors due to increased traffic.
Billing page inaccessible for some customers
This incident has been resolved.
Elevated Errors for New Email Subscriptions
Between 4:55pm and 10:10pm PST, users were not able to subscribe via email to statuspages. We have identified the root cause and have resolved the issue.
Errors accessing manage portal
A recent deploy was found to contain errors. Our infrastructure has been successfully rolled back to a previous version of the code, and traffic is being served as normal again.
Elevated Errors for New SMS Subscriptions
We have resolved issue.
Intermittent Errors Accessing Public Pages Due to Elevated Traffic
Due to elevated traffic, we experienced intermittent timeouts and errors in serving public pages between 4:24 to 4:25 AM PST. In response, we have implemented updates to our services to mitigate the same issue in the future.
Login failures for manage portal
This incident has been resolved.
Incorrect AWS Component Emails
This incident has been resolved.