Not able to upload images to the Manage Portal - Statuspage
This incident has been resolved.
Incident History
Delayed delivery of Incident notifications via email
We experienced a delay in delivery of notifications of incidents for a period of 15 minutes which has been resolved. We have identified the cause of this is an ongoing incident with one of our messaging vendors, and we have migrated all possible notification traffic to our alternate messaging vendors.
SSO enabled private pages are facing authentication issues
This incident has been resolved.
Manage Portal Outage
The manage portal was out of service between 11:21-11:25 AM PST. The problem has resolved itself and we have returned to normal operations.
Abnormal API Timeouts
Our API service experienced an abnormal number of timeouts affecting 0.6% of total traffic due to DNS errors between 12:30-1:10 pm PST.
Statuspage notifications are not being sent out
This incident has been resolved. All notifications have been processed. No notifications were lost.
Elevated Server Errors on Public Pages
Between 5:09 to 5:13 PM PST, public status pages experienced elevated errors due to increased traffic.
Billing page inaccessible for some customers
This incident has been resolved.
Elevated Errors for New Email Subscriptions
Between 4:55pm and 10:10pm PST, users were not able to subscribe via email to statuspages. We have identified the root cause and have resolved the issue.
Errors accessing manage portal
A recent deploy was found to contain errors. Our infrastructure has been successfully rolled back to a previous version of the code, and traffic is being served as normal again.