Cloud Service Outage
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
The official website encountered a significant increase in traffic when we published a product page for A1 mini, and as a result, the website experienced downtime for approximately 10 minutes.
From 2023/09/06 16:40 to 2023/09/07 01:08 UTC, Users may not be able to login through google or facebook caused by fault of 3rd party login component.
From 2023/09/5 06:30 - 07:03 UTC, Users may failed to initiate printing due to a cloud service updated to wrong parameter.
This incident has been resolved.
This incident has been resolved.
From 2023/05/21 21:24 to 22:50 UTC, due to database access issues, some users are experiencing login and cloud printing issues.