Incident History

Cloud Print Service Outage

Following a joint investigation with our cloud provider, AWS, we have confirmed the root cause was network instability from the carrier, Cogent. This instability caused access requests routed through the Cogent network to experience timeouts and packet loss.

This is the same issue detailed in our another incident report: https://status.bambulab.com/incidents/s6wds2nqyght

1758713300 - 1758764131 Resolved

Some cloud services encounter an fatal issue

This incident has been resolved. It lasted about 10 minutes.

1758514181 - 1758514340 Resolved

MakerWorld static files load slowly

This incident has been resolved.

1748526002 - 1748529376 Resolved

The stores in Japan and Europe are unable to login and checkout

This incident has been resolved.

1747375484 - 1747378430 Resolved

MakerWorld Issue

Due to a surge in traffic on makerworld.com at 17:55 UTC, users are experiencing slow loading times, and some pages are not displaying correctly. This issue lasted for approximately 20 minutes.

1740335918 - 1740335918 Resolved

Cloud printing encountered an issue.

This incident has been resolved.

1729564121 - 1729570494 Resolved

Some cloud services encounter an fatal issue

This incident has been resolved.

1725962392 - 1725980087 Resolved

MakerWorld loads slowly

This incident has been resolved.

1724859698 - 1724862420 Resolved

MakerWorld loads slowly

This incident has been resolved.

1715719662 - 1715743439 Resolved

Cloud service restart abnormally

This incident has been resolved.

1715714645 - 1715719517 Resolved
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