The official website encountered a significant increase in traffic when we published a product page for A1 mini, and as a result, the website experienced downtime for approximately 10 minutes.
From 2023/09/06 16:40 to 2023/09/07 01:08 UTC, Users may not be able to login through google or facebook caused by fault of 3rd party login component.
From 2023/09/5 06:30 - 07:03 UTC, Users may failed to initiate printing due to a cloud service updated to wrong parameter.
This incident has been resolved.
This incident has been resolved.
From 2023/05/21 21:24 to 22:50 UTC, due to database access issues, some users are experiencing login and cloud printing issues.
From 2023/05/19 06:50 - 07:20 UTC, Some print jobs cannot be sent to the printer due to a cloud service update.
From 2023/4/26 19:46 - 4/27 1:10 UTC, Cloud printing services encounter internal message sending failures, which cause printing requests to fail during this period.
From 2023/3/30 9:55 - 10:18 UTC, part of our IoT services experienced a high load. Printer binding, remote printing, and remote video did not work as expected during this period.
From 2023/3/30 7:50 - 8:00 UTC, part of our IoT services stopped processing for maintenance. Printer binding, remote printing, and remote video did not work as expected during this period.