Incident History

From 2023/3/15 11:43 - 12:27 UTC, in order to fix the problem with Apple's third-party login, we upgraded the cloud service. During the upgrade process, there were some failures/delays when starting print tasks. After the upgrade process was finished, the service returned to normal.

This incident has been resolved.

From 2023/3/15 15:50 - 16:14 UTC, part of our IoT services experienced a high load. Printer binding, remote printing, and remote video did not work as expected during this period.