Elevated cache hit time to first byte in Sao Paulo
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
This incident has been resolved.
On 2025-09-30, a spike in traffic to the Brand Protection API triggered a gradual degradation in the performance of this system. The system went fully offline at 2025-10-02 14:48 UTC. We implemented a fix to resolve this issue at 2025-10-02 16:40 UTC, after which Brand Protection returned to a healthy state.
This incident is now resolved.
An effective fix for this issue has been deployed and this incident is now resolved.