Elevated Error Rates for Metrics Queries
This incident has been resolved.
Incident History
Delays in AWS and Azure cloud integration metrics ingestion
This incident has been resolved.
Delayed Metrics
This incident has been resolved.
Notifications to Pagerduty, VictorOps, Slack, Webhook, Microsoft Teams and OpsGenie are not delivered
Between approximately 9:42 AM and 10:38 AM ET on April 10, we observed delivery failures for customers in the US1, AP1, and AP2 regions. During this window, notifications to the following integrations were delayed or temporarily undelivered:
• PagerDuty • Slack • Microsoft Teams • Webhooks • Jira • ServiceNow • OpsGenie • VictorOps • BigPanda • Zendesk • Sumologic
All delayed notifications have been replayed with the following exceptions: PagerDuty pages and Slack notifications queued during the outage window were not replayed, as they were no longer actionable at the time of recovery. Webhook notifications will be reprocessed and delivered at a later date.
No monitoring data was lost during this incident. Monitor evaluations continued normally — only the delivery of triggered notifications was affected.
Thank you for your patience.
Delayed Traces in APM Trace Search
This incident has been resolved.
Delayed Monitors Notifications
This incident has been resolved.
Intermittent "No Data" Status for Monitors
This incident has been resolved.
Web Application Not Loading
This incident has been resolved.
Delayed RUM data
This incident has been resolved.
Monitors - Delayed Evaluation for Multiple Products
This incident has been resolved.