Delayed Traces and Spans in APM

Resolved

The incident is now resolved. APM trace ingestion and all downstream systems, including monitors, have fully recovered and are up to date.

Update

We are monitoring a fix with to increased latency processing in APM Metrics. APM data in live view is current but distributed tracing metrics are delayed by 20 minutes. Monitors sourced from the data are impacted until the data becomes current.

Investigating

As a result of the issue we are monitoring delays in Monitors Evaluation

Update

A fix has been implemented and we are monitoring the results.

Investigating

We are investigating increased latency processing Traces and Spans in APM As a result of this issue, some users may see missing or delayed traces and Spans starting at 18:33 UTC.