Delayed Traces in APM

Resolved

This incident has been resolved.

Update

The remaining impact is limited to AWS Streams metrics. We are continuing to monitor for any further issues.

Update

A fix has been implemented and we are monitoring the results.

Update

The issue has been identified and a fix is being implemented.

Investigating

We are investigating increased latency processing Traces in APM Trace Search and AWS streams metrics. As a result of this issue, some users may see missing or delayed traces in APM Trace Search, and delayed AWS stream metrics since 00:13 UTC.