Droplet Metrics in BLR1

Resolved

Our Engineering team has confirmed the resolution of the issue affecting certain Droplet metrics in the BLR1 region. Users should no longer see intermittent gaps in monitoring graphs for Droplets in the BLR1 region.

We appreciate your patience and apologize for any inconvenience this may have caused.

Update

Our Engineering team has implemented a fix to address the intermittent unavailability of Droplet metrics and delayed Resource Alerts in the BLR1 region.

Our team is now and monitoring the results and will continue to do so for an extended period to ensure this sporadic issue is addressed by the implemented fix.

At this time, we expect users not to experience further metrics gaps or delays in alerts.

We will post an update as soon as we confirm this incident is fully resolved or once we have further information. Thank you for your patience.

Investigating

Our Engineering team is continuing to investigate the root cause of the issue with intermittent unavailability of Droplet metrics in the BLR1 region. Multiple reproduction efforts and testing against potential root causes are underway. Due to the sporadic nature of the issue, we anticipate incident updates for this issue to be less frequent, but we will share new information as soon as it is available.

At this time, users impacted by this incident will experience intermittent gaps in monitoring graphs for Droplets in BLR1, as well as delayed notifications for Resource Alerts (for any resources in BLR1).

We apologize for the inconvenience, and we'll share an update once we have more information.

Investigating

Our Engineering team continues to investigate the intermittent unavailability of certain Droplet metrics in the BLR1 region. Due to the sporadic nature of this issue, our analysis requires additional time to correlate patterns and isolate the root cause.

We apologize for the inconvenience, and we'll share an update once we have more information.

Investigating

Our Engineering team is currently investigating issues with certain Droplet metrics that are missing for the BLR1 region. Users may experience issues when accessing certain metrics on Droplets.

We apologize for the inconvenience, and we'll share an update once we have more information.