Our Engineering team has resolved the control plane disruption that occurred from 17:06 to 17:18 UTC. During this time, users may have experienced intermittent issues with managing their resources through the Cloud Control Panel or DigitalOcean API. The root cause of the disruption was identified and addressed, and all services are now operating normally.
If you continue to experience any problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.
Service has been fully restored, and the model is now operating normally. We have implemented improvements to enhance stability and reduce the likelihood of similar issues in the future.
The issue impacting delays in App Platform deployments has been confirmed to be resolved. Between approximately 00:08am UTC & 11:46am UTC, users may have noticed delays while creating or updating apps, or may have encountered failed deployments. For failed deployments, please trigger a redeploy, which should successfully resolve the issue.
We confirmed that the service is functioning as expected. Once again, we sincerely apologize for the inconvenience caused and appreciate your understanding.
However, if you continue to experience any issues, please don't hesitate to raise a support ticket for further investigation. We'll be happy to assist you.
Our Engineering team has implemented a fix, the issues impacting Gradient AI Platform have been resolved. All agents are back up and healthy. Service has been fully restored.
Our Engineering team has implemented a fix, the issues impacting model availability and performance have been resolved. All models, including those previously degraded, are back up and healthy. Service has been fully restored.
From 16:14 to 16:38 UTC, Our Engineering team observed an issue impacting Cloud control panel and API. During this time, users may experienced errors when trying to access the Cloud control panel and when trying to use the API. Our team has fully resolved the issues as of 16:38 UTC. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. We apologize for any inconvenience caused.
As of 23:00 UTC, our Engineering team has confirmed that the issue causing delays in App Platform deployments has been fully resolved. The fix implemented earlier has been successful, and we are no longer seeing any delays or errors with deployments.
Users should now be able to deploy their apps successfully and without any issues. We apologize again for the inconvenience caused.
However, if you continue to experience any issues, please don't hesitate to raise a support ticket for further investigation.
Our Engineering team has confirmed the resolution of the issue impacting DNS timeouts for newly provisioned Managed Kubernetes nodes. At this time all cluster services should now be functioning normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.