Incident History

Container Registry Garbage Collection

Our Engineering team has resolved the issue affecting Garbage Collection in container registries, and all services are operating normally.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

1761651010 - 1761681536 Resolved

Availability Across Multiple Services

Between 14:28 PM & 14:35 PM UTC today, our Engineering team has identified an issue impacting the availability of multiple services, including Droplets, Volumes, Spaces, Kubernetes, Load Balancers, Managed Databases, etc. During this period, users might have noticed 500 Internal Server Errors or 503 Service Unavailable Errors when accessing these services and other dependent services.

Our team has taken appropriate measures to address the issue. We can confirm that all services have been restored and are now functioning normally.

We regret the inconvenience caused. However, if you continue to experience any issues, please create a support ticket for further analysis.

1761329484 - 1761329484 Resolved

Spaces Availability, Container Registry creation and App builds

Our Engineering team has resolved the performance issue affecting Spaces. From approximately 15:42 UTC - 16:14 UTC, customers may have experienced slow performance or limited availability when accessing Spaces, its objects via the Control Panel or API. Accessing and creating Container Registry along with App builds were also affected during this time. All services should now be functioning normally.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

1761236243 - 1761244398 Resolved

App Platform Deployments

The issue impacting App Platform deployments has been successfully resolved. Users should no longer encounter delays during the build phase or have deployments getting stuck. All services are now confirmed to be stable and operating normally.

We appreciate your patience throughout this but if you continue to experience any issues, please create a support ticket for further analysis.

1761151203 - 1761153154 Resolved

Multiple Services Disruption

Between 08:00 UTC and 22:53 UTC, an issue with an upstream provider affected multiple DigitalOcean services, including SMS-based 2FA (causing code delivery failures), Docker Hub-hosted images (impacting Managed Kubernetes and App Platform deployments), and SnapShooter backup jobs. The issue has been resolved, and all services are now stable and operating normally.

We appreciate your patience throughout this but if you continue to experience any issues, please create a support ticket from within the Cloud Control Panel for further analysis.

1760955681 - 1761025298 Resolved

IPv6 Connectivity in Multiple Regions

Our Engineering team has confirmed that the IPv6 connectivity issue has been fully resolved across all regions. Users should no longer face IPv6 connectivity issues. If you continue to experience problems, please open a ticket with our support team. Thank you for your patience and we apologize for any inconvenience.

1760660360 - 1760675316 Resolved

GPU Node Creation on New Kubernetes Clusters

Our Engineering team has resolved the issue affecting the creation of NVDIA GPU nodes on new Kubernetes clusters. Users will no longer encounter issues when creating NVDIA GPU nodes on new Kubernetes clusters.

If you continue to experience any issues, please open a support ticket. We sincerely apologize for the inconvenience caused and appreciate your understanding.

1760527779 - 1760538314 Resolved

Managed Database Clusters

Our Engineering team has confirmed the full resolution of the issue with Managed Database Clusters.

Thank you for your patience, and we apologize for any inconvenience. If you continue to experience any issues, please open a Support ticket right away.

1760442997 - 1760480331 Resolved

Spaces Access in FRA1

Our Engineering team has confirmed that the issue affecting Spaces access in the FRA1 region has been fully resolved.

Users should now be able to list and access their Spaces objects without any errors. We appreciate your patience and understanding while we worked to restore normal service.

If you experience any further problems or have any questions, please open a support ticket within your account.

1760354612 - 1760366747 Resolved

Cloud Control Panel and Multiple Services

Our Engineering team has resolved the issue affecting multiple services, including the Cloud Control Panel and API.

Users should now be able to access their accounts and use the API without any errors.

If you still encounter any issues, please launch a ticket with our Support team.

1760133418 - 1760140691 Resolved
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