Disruption with billing information updates

Resolved

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

Update

The degradation has been mitigated. We are monitoring to ensure stability.

Investigating

We have applied the mitigation and are seeing signs of recovery. We are continuing to monitor the system closely.

Investigating

We are continuing to work on mitigation. We will post another update in approximately one hour.

Investigating

We have identified the problem and are actively working on mitigation.

Investigating

We are investigating failures on billing information updates. Customers may be unable to create or update their billing information in the meantime.

Investigating

We are investigating reports of impacted performance for some GitHub services.