Incident History

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

From January 14, 2026, at 18:15 UTC until January 15, 2026, at 11:30 UTC, GitHub Copilot users were unable to select the GPT-5 model for chat features in VS Code, JetBrains IDEs, and other IDE integrations. Users running GPT-5 in Auto mode experienced errors. Other models were not impacted.

We mitigated this incident by deploying a fix that corrected a misconfiguration in available models, rendering the GPT-5 model available again.

We are improving our testing processes to reduce the risk of similar incidents in the future, and refining our model availability alerting to improve detection time.

We did not status before we completed the fix, and the incident is currently resolved. We are sorry for the delayed post on githubstatus.com.

On January 15, 2026, between 16:40 UTC and 18:20 UTC, we observed increased latency and timeouts across Issues, Pull Requests, Notifications, Actions, Repositories, API, and Account Login. An average 1.8% of combined web and API requests saw failure, peaking briefly at 10% early on. The majority of impact was observed for unauthenticated users, but authenticated users were impacted as well.This was caused by an infrastructure update to some of our data stores. Upgrading this infrastructure to a new major version resulted in unexpected resource contention, leading to distributed impact in the form of slow queries and increased timeouts across services that depend on these datasets. We mitigated this by rolling back to the previous stable version.We are working to improve our validation process for these types of upgrades to catch issues that only occur under high load before full release, improve detection time, and reduce mitigation times in the future.

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

On January 14th, 2026, between approximately 10:20 and 11:25 UTC, the Copilot service experienced a degradation of the Claude Opus 4.5 model due to an issue with our upstream provider. During this time period, users encountered a 4.5% error rate when using Claude Opus 4.5. No other models were impacted.The issue was resolved by a mitigation put in place by our provider. GitHub is working with our provider to further improve the resiliency of the service to prevent similar incidents in the future.

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

On January 13th, 2026, between 09:25 UTC and 10:11 UTC, GitHub Copilot experienced unavailability. During this window, error rates averaged 18% and peaked at 100% of service requests, leading to an outage of chat features across Copilot Chat, VS Code, JetBrains IDEs, and other Copilot-dependent products. This incident was triggered by a configuration error during a model update. We mitigated the incident by rolling back this change. However, a second recovery phase lasted until 10:46 UTC, due to unexpected latency with the GPT 4.1 model. To prevent recurrence, we are investing in new monitors and more robust testing environments to reduce further misconfigurations, and to improve our time to detection and mitigation of future issues.

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.