Disruption with some GitHub services

Resolved

On August 28th, 2024, starting at 20:43 UTC, some customers accessing GitHub from North America experienced degraded access to GitHub services. The error was intermittent and manifested as timeouts when requests tried to reach endpoints. This was due to a degraded route internal to one of our transit providers. We identified the unhealthy provider path and drained it at 23:26 UTC, rerouting traffic through other providers and promptly restoring normal traffic operations.

Investigating

We are no longer seeing any traffic going through the affected routes and this issue should be resolved.

Investigating

All traffic should be rerouted by now; and we have seen a complete drain from the affected provider. We are performing final validations that networking traffic is back to normal.

Investigating

We have drained connections that would be running through the affected routes and are waiting for caches to expire in order to validate that issues are resolved.

Investigating

We have identified some potential connectivity issues among public Internet transit routes and are attempting to reroute.

Investigating

Git Operations is experiencing degraded performance. We are continuing to investigate.

Investigating

Issues is experiencing degraded performance. We are continuing to investigate.

Investigating

We are experiencing some issues related to TLS/SSL encrypted connections and are currently investigating.

Investigating

We are currently investigating this issue.