Incident with Git Operations


Incident resolved in 2h14m52s

Resolved

At approximately 19:20 UTC on July 1st, 2024, one of GitHub’s peering links to a public cloud provider began experiencing 5 - 20% packet loss. This resulted in intermittent network timeouts running Git operations for customers who run their own environments with that specific provider.Investigation pointed to an issue with the physical link. At 01:14 UTC we rerouted traffic away from the problematic link to other connections to resolve the incident.

1719882884

Investigating

As a result of rerouting traffic, we have seen overall network link health return to normal.

1719882858

Investigating

We are investigating connection issues with one of our network links. We are working to reroute traffic.

1719881574

Investigating

We are investigating intermittent network connection issues. These issues appear to be limited to customers hosted on AWS that are connecting to GitHub's network.

1719879326

Investigating

We're investigating reports of intermittent timeouts and connection errors for git clone operations.

1719876741

Investigating

We are investigating reports of degraded performance for Git Operations

1719874792