Incident with Issues and Webhooks

Resolved

On 2026-05-04 at 3:37:17 PM UTC we detected increased latency on issues resulting in timeouts, and elevated 500 errors on webhooks. A scheduled workload drove high utilization on the primary host of a critical datastore, saturating the connection pool. We paused the job to mitigate the problem at 4:40:05 PM UTC and have implemented measures to prevent recurrence.

Update

The degradation has been mitigated. We are monitoring to ensure stability.

Investigating

Webhooks is operating normally.

Investigating

The degradation affecting Codespaces has been mitigated. We are monitoring to ensure stability.

Investigating

The degradation affecting Issues has been mitigated. We are monitoring to ensure stability.

Investigating

Pull Requests is operating normally.

Investigating

Pages is operating normally.

Investigating

Latency across services has normalized. We are continuing to investigate the root cause and prevent reoccurrence.

Investigating

Actions and Packages are operating normally.

Investigating

Git Operations is operating normally.

Investigating

Pages is experiencing degraded performance. We are continuing to investigate.

Investigating

Codespaces is experiencing degraded performance. We are continuing to investigate.

Investigating

Pull Requests is experiencing degraded performance. We are continuing to investigate.

Investigating

Actions is experiencing degraded performance. We are continuing to investigate.

Investigating

Pull Requests is experiencing degraded availability. We are continuing to investigate.

Investigating

Packages is experiencing degraded performance. We are continuing to investigate.

Investigating

We are investigating Increased latency and timeouts across multiple GitHub services.

Investigating

Git Operations is experiencing degraded performance. We are continuing to investigate.

Investigating

We are investigating reports of degraded performance for Issues and Webhooks