Disruption with some GitHub services


Incident resolved in 8h39m19s

Resolved

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

1768012398

Investigating

Our queue has cleared. The last 24 hours of agent session history should now be visible on the AI Controls UI. No data was lost due to this incident.

1768012391

Investigating

We estimate the backlogged queue will take 3 hours to process. We will post another update once it is completed, or if anything changes with the recovery process.

1768002965

Investigating

We have deployed an additional fix and are beginning to see recovery to the queue preventing AI Sessions from showing in the AI Controls UI. We are working on an estimate for when the queue will be fully processed, and will post another update once we have that information.

1768002249

Investigating

We are seeing delays processing the AI Session event queue, which is causing sessions to not be displayed on the AI Controls UI. We have deployed a fix to improve the queue processing and are monitoring for effectiveness. We continue to investigate other mitigation paths.

1767998510

Investigating

We continue to investigate the problem with Copilot agent sessions not rendering in AI Controls.

1767994581

Investigating

We continue to investigate the problem with Copilot agent sessions not rendering in ai controls.

1767992937

Investigating

We continue to investigate the problem with Copilot agent sessions not rendering in ai controls.

1767989278

Investigating

We continue to investigate the problem with Copilot agent sessions not rendering in ai controls.

1767987310

Investigating

We continue to investigate the problem with Copilot agent sessions not rendering in ai controls.

1767985354

Investigating

We continue to investigate the problem with Copilot agent sessions not rendering in ai controls.

1767983972

Investigating

Agent Session activity is still observable in audit logs, and this only impacts the AI Controls UI.

1767982095

Investigating

We are investigating an incident affecting missing Agent Session data on the AI Settings page on Agent Control Plane.

1767981473

Investigating

We are investigating reports of impacted performance for some GitHub services.

1767981239