Incident across several services


Incident resolved in 18h44m21s

Resolved

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

1790225733

Update

The degradation has been mitigated. We are monitoring to ensure stability.

1790225727

Investigating

We are continuing to process the backlog of issue label updates for Projects. Label changes may still be delayed. All other services are operating normally.

1790219655

Investigating

We are continuing to process the backlog of issue label updates for Projects. Users may still see delays before label changes are reflected in Projects. All other services are operating normally.

1790215237

Investigating

We've deployed a change intended to accelerate processing of the backlog of issue label updates in Projects. A sizable backlog still remains and we continue working through it. All other services are operating normally. We will provide another update within the next hour.

1790209009

Investigating

Updates to issue labels may be delayed in being reflected in Projects. We are continuing to deploy a change that will accelerate processing of the backlog of label updates. All other services are available. We will provide another update within the next hour.

1790199570

Investigating

We are preparing to deploy a change that will mitigate the impact.

1790195162

Investigating

Continuing to investigate the lag that may be experienced in issue labels being accurately reflected in Projects. We are working on alternate solutions to process the backlog of label updates.

1790188921

Investigating

We will post another update in approximately one hour to share our progress.

1790184630

Investigating

Updates to issue labels may be delayed in being reflected in Projects by about ~10 minutes. We have added some capacity to work through the backlog more quickly, but it'll likely be a few hours to complete processing the full backlog of messages. All other services are available.

1790182887

Investigating

Users may experience stale Project search results. We are working to increase indexing speed. All other services are available.

1790170544

Investigating

We are seeing recovery for Projects. Users may experience stale search results for Projects while indexing catches up.

1790163510

Investigating

The degradation affecting API Requests has been mitigated. We are monitoring to ensure stability.

1790161107

Investigating

Database replicas have been restored. Org creation and the GitHub API are no longer degraded.

1790161077

Investigating

Database replicas have detached. We're working to restore the database replicas. Users may experience issues beyond creating organizations and a degraded experience with the GitHub API and Projects.

1790158806

Investigating

We are investigating reports of degraded performance for API Requests

1790158272