We are investigating reports of degraded performance.

Resolved

Between May 19th 3:40AM UTC and May 20th 5:40PM UTC the service responsible for rendering Jupyter notebooks was degraded. During this time customers were unable to render Jupyter Notebooks.This occurred due to an issue with a Redis dependency which was mitigated by restarting. An issue with our monitoring led to a delay in our response. We are working to improve the quality and accuracy of our monitors to reduce the time to detection.

Investigating

We are beginning to see recovery rendering Jupyter notebooks and are continuing to monitor.

Investigating

Customers may experience errors viewing rendered Jupyter notebooks from PR diff pages or the files tab

Investigating

We are currently investigating this issue.