Disruption with projects service


Incident resolved in 10h20m52s

Resolved

On April 21, 2026, between 13:35 UTC and 01:24 UTC the following day the projects service was degraded. During this time period, projects may have been out of sync and users may have experienced delays in changes to projects and their items. Delays in reflected changes peaked at approximately 45 minutes. The delays were caused by serialization errors that failed events and triggered a flood of resyncs, overloading our event processing layers.We mitigated the incident by speeding up processing time for incoming changes and otherwise waiting for all changes to be processed.We are working to increase our capacity for processing updates to projects to reduce our time to mitigation of issues like this one in the future.

1776821053

Update

The issue remains mitigated. Users may still experience small delays in changes to projects while we process the backlog of events. We expect a full recovery in approximately two hours.

1776816049

Update

The issue remains mitigated. Users may still experience delays in changes to projects while we process the backlog of events. We expect a full recovery in approximately three hours.

1776811792

Update

The degradation has been mitigated. We are monitoring to ensure stability.

1776806106

Investigating

Recovery from the delays affecting GitHub Projects continues to progress. We have deployed additional mitigations that are accelerating processing of the backlog. Users may still experience delays where changes to projects are not reflected immediately. We expect full recovery within approximately six hours.

1776800478

Investigating

The queues are continuing to decrease and we are working to accelerate the rate of processing through the queues.

1776792093

Investigating

The mitigation is deployed and we are seeing recorvery in the queues and will provide an update as to when full recovery will be realized.

1776789922

Investigating

We are deploying a fix to relieve the queue of delayed data. Some users may still experience delays with GitHub Projects where changes are not reflected immediately as remaining backlogs are processed.

1776788304

Investigating

We continue to investigate delays with GitHub Projects where changes may not be reflected immediately. Our team has identified the cause and applied mitigations to address the issue. We are seeing initial signs of recovery, though some delays may persist as the system works through a backlog of pending updates.

1776786140

Investigating

We are investigating reports of delays with GitHub Projects. Users may notice that changes made to projects are not reflected immediately. Our team has identified the source of the delays and is actively working to resolve the issue.

1776784050

Investigating

We are investigating reports of impacted performance for some GitHub services.

1776783801