Disruption with some GitHub services

Resolved

On August 29th, 2024, from 16:56 UTC to 21:42 UTC, we observed an elevated rate of traffic on our public edge, which triggered GitHub’s rate limiting protections. This resulted in <0.1% of users being identified as false-positives, which they experienced as intermittent connection timeouts. At 20:59 UTC the engineering team improved the system to remediate the false-positive identification of user traffic, and return to normal traffic operations.

Investigating

The connectivity issues have been resolved and we are back to normal.

Investigating

We have implemented a potential fix and are continuing to monitor for success.

Investigating

We have isolated the symptom of the connectivity issues and are working to trace down the cause.

Investigating

While we have seen a reduction in reports of users having connectivity issues to GitHub.com, we are still investigating the issue.

Investigating

We are continuing to investigate issues with customers reporting temporary issues accessing GitHub.com

Investigating

We are getting reports of users who aren't able to access GitHub.com and are investigating.

Investigating

We are currently investigating this issue.