Incident with Pull Requests


Incident resolved in 3h39m13s

Resolved

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

1778094276

Investigating

Mitigations have been fully applied and we are seeing full recovery of functionality on Pull Request threads. We are continuing to monitor to ensure sustained recovery.

1778094252

Investigating

Creation of new Pull Request threads (including line and file comments) continues to be affected although we are seeing partial recovery.A mitigation is being applied to continue to accelerate recovery with complete recovery expected by 8:00pm UTC.Top-level comments on pull requests still function and should remain usable during recovery. Opening and merging pull requests, actions, and other pull request operations remain functional.

1778089969

Investigating

Creation of new Pull Request threads (including line and file comments) continues to be affected. Top-level comments on pull requests still function and should remain usable during recovery. Opening and merging pull requests, actions, and other pull request operations remain functional. A mitigation is being applied. Recovery is expected to be gradual, with complete recovery expected by 8:00pm UTC.

1778084441

Investigating

Pull Requests is experiencing degraded availability. We are continuing to investigate.

1778083670

Investigating

Creation of new Pull Request threads (including line and file comments) continues to be affected. We have identified the cause of the issue and have started taking steps to mitigate this issue.

1778082959

Investigating

We are investigating failures for new thread creation on Pull Requests. Responses to existing pull request threads are unaffected.

1778081329

Investigating

We are investigating reports of degraded performance for Pull Requests

1778081123